About Us

Karpata Instore Service, LLC is a Merchandising Service Organization (MSO) based in Grand Rapids, Michigan.

Founded in 1990 as The Paragon Marketing Group, LLC, we began as a Manufacturer’s Rep Agency specializing in Home Improvement, Housewares and Hardware lines.

In 2001, we formed Karpata Instore Service as a service arm of our successful rep agency. Within a year, the opportunities to bring our passion for providing excellent service to Meijer, Inc caused us to sell off our rep agency and focus all of our resources to service.

After 11 very successful years, in 2012 we sold Karpata to TNG Merchandising – a national MSO with over 5,000 field merchandisers. As part of the Jim Pattison Group of Companies, TNG offered Karpata tremendous resources to expand our service beyond Meijer. Since the acquisition by TNG, Karpata has performed projects across the country from California to Maine to Texas and everywhere in between.

Working closely with TNG Merchandising, but remaining an independent operating company, has given Karpata Instore Service the best of both worlds! We have the resources we need and still have the ability to work our successful systems for providing service – especially for the big, massive projects for which we are known.

Karpata established a new level for execution. I’m glad we choose Karpatahillman-logo and we look forward to working with them in the future!

Jan Workinger (Senior National Accounts Manager)
The Hillman Group

Karpata still has a close and thriving relationship with Meijer. Located just a few miles down the road from Meijer’s office, Karpata’s facility is open for use by Meijer personnel and their vendors. We’ve built a community of people passionate about Meijer’s success right here in our office!

You can see more info about our facilities here: Karpata’s Office

Please browse our web site for more info about us – you’ll find some great info and maybe some ideas you can use to grow your business.

If you have a project for which you need help, contact Jeff Vander Ark, our CEO, with your toughest assignments. We are ready to serve!

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